Privacy Policy

This Privacy Policy is effective as of and was last updated on November 17, 2020

I. General.

This privacy policy (“Privacy Policy”) is designed to inform you about the type of information that Call Hub Solutions, Inc. dba betterhealthkare.com (“we”, “us” or “our”) may gather or collect from you in connection with your use of http://www.betterhealthkare.com (this “Site”). It also explains the conditions under which we use and disclose that information, and your rights with respect to that information.

Please note that our practices are subject to change. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy. All additions and changes apply as of the time they are posted on this Site. Please check the Effective Date above to note when this Privacy Policy was last updated.

This Site is not intended for use by individuals under the age of 18. By using this Site or submitting information to us, you consent to our collection, use and sharing of information as described in this Privacy Policy. If you are not 18 years of age or older or you do not agree with the terms of this Privacy Policy, do not provide us with any information or use any of the products or services offered or provided on this Site.

WE ARE NOT A COVERED ENTITY FOR PURPOSES OF THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (“HIPAA”), NOR IS THE INFORMATION PROVIDED BY YOU TO US IN CONNECTION WITH THE SITE OR THE SERVICES PROVIDED BY US CONSIDERED PROTECTED HEALTH INFORMATION UNDER HIPAA. AS SUCH, THE ADDITIONAL PRIVACY AND SECURITY PROTECTIONS AFFORDED TO CONSUMERS/PATIENTS UNDER HIPAA ARE NOT CONTEMPLATED BY, NOR CONTAINED WITHIN, THIS PRIVACY POLICY.

II. California Residents.

A. Tracking.

How do you respond to Web browser “do not track” (“DNT”) signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third party websites or online services?

We do not monitor DNT signals or similar mechanisms.

May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit the Site?

No.

B. Privacy.

California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to either: (1) a list detailing the categories of information shared and the entities to which such information was provided; or (2) to be notified of a mechanism by which a consumer may opt-out of having their information shared with third parties. We have elected the second option. To opt-out of having your information shared with third parties, contact us at [email protected].

In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by e-mail to [email protected].

III. Gathering, Use and Disclosure of Information.

We collect both Non-Personally-Identifying Information and Personally-Identifying Information from you. “Non-Personally-Identifying Information” is information that, without the aid of additional information, cannot be directly associated with a specific person or entity. “Personally-Identifying Information,” by contrast, is information such as a first and last name, telephone number, home address, or email address that, without more, can be directly associated with a specific person or entity.

A. Non-Personally Identifying Information.

1. Gathering Non-Personally-Identifying Information. Web Browsers. Like most site operators, we gather Non-Personally-Identifying Information from you of the sort that web browsers, depending on their settings, may make available. That information includes your Internet Protocol (“IP”) address, operating system and browser type, and the locations of the web pages you view right before arriving at, while navigating, and immediately after leaving this Site.Web Cookies. A “Web Cookie” is a string of information that a site stores on your computer, and your browser provides to this Site, each time you submit a query to this Site. We may or one of our third-party vendors, including Google, use Web Cookies to track the pages that you visit during each Site session, both to help us improve your experience and to help us understand how this Site is being used and to inform, optimize, and serve ads based on someone’s past visits to the Site and/or to report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visit to the Site.
  IF YOU DO NOT WISH TO HAVE WEB COOKIES PLACED ON YOUR COMPUTER, YOU SHOULD SET YOUR BROWSER TO REFUSE WEB COOKIES BEFORE ACCESSING THIS SITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THIS SITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF WEB COOKIES. IF YOU REFUSE WEB COOKIES, YOU ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
2. Use of Non-Personally-Identifying Information. We analyze Non-Personally-Identifying Information gathered from users of this Site to help us better understand how this Site is being used. By identifying patterns and trends in usage, we are able to better design this Site to improve your experiences, both in terms of content and ease of use. We link information gathered using Non-Personally-Identifying Information to Personally-Identifying Information.
3. Disclosure of Non-Personally-Identifying Information. From time to time, we may also release the Non-Personally-Identifying Information gathered from Site users in the aggregate, such as by publishing a report on trends in the usage of this Site.

B. Personally-Identifying Information.

1. Gathering Personally-Identifying Information from Site Users. When you register with this Site, if applicable, you may be asked to disclose Personally-Identifying Information, including but not limited to your first name, last name, email address, telephone number(s), address, and other information necessary to complete a member health profile. You may also be asked for your age and gender. You may also choose to submit Personally-Identifying Information to us when you use any interactive features and services that we may make available from time to time on this Site, such as questions and answers, blogs, polls, and quizzes.We may also collect Personally-Identifying Information from you when you contact us.
2. Gathering Personally-Identifying Information from Third Party Sources. We may also license or purchase data, including Personally-Identifying Information, from third party sources. This data may include, but is not limited to: first and last name; gender; email address; postal address; home phone number; and cell phone number.
3. Use of Personally-Identifying Information. We may use your Personally-Identifying Information in the following ways:
  - - Send you an order confirmation
    - Fulfill your order or member benefits
    - Send product updates or warranty information
    - Respond to customer service requests
    - Administer your account
    - Send you newsletters
    - Send you marketing communications
    - Telemarketing
    - Respond to your questions and concerns
    - Improve our Site and marketing efforts
    - Conduct research and analysis
    - To provide requested information, products and services to users via the Site or through other online or offline channels
    - To enable users to enter prize promotions and receive prizes from us and/or third parties
    - To allow you to receive other offers from non-affiliated third party companies and marketers
    - To improve the user experience with the Site
    - In connection with the operation of the Site
    - For users to obtain information and offers for products and services offered by us as well as selected third parties.
4. Disclosure of Personally-Identifying Information to Third Parties. We will disclose Personally-Identifying Information in the following circumstances:
  - - Employees, Third Party Processors and Third Party Service Providers. We will disclose Personally-Identifying Information to our employees, contractors, affiliates, distributors, dealers, vendors, suppliers, and service providers who: process Personally-Identifying Information on our behalf; participate with us in the provision or operation of this Site; provide us with other services, such as communication services, order fulfillment services, or information verification services; or provide you with services.
    - By Law, to Protect Rights and to Comply with Our Policies. We disclose Personally-Identifying information if: (1) required to do so by law, or in response to a subpoena or court order or request from a governmental agency or law enforcement; (2) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (3) we believe that you have abused the service by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate sapplicable law.
    - Business Transfers; Bankruptcy. We reserve the right to transfer all Personally-Identifying Information in our possession to a successor entity in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets. Other than to the extent ordered by a court, the use and disclosure of all transferred Personally-Identifying Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and you affirmatively opt-in to accept it. Personally-Identifying Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor entity.
    - Marketing Partners. With regards to email addresses and other Personally-Identifying Information collected, we may share such information with third parties and third party marketers to allow them to send you email marketing communications and other communications from third party advertisers.
    - Lead Purchasers. We may sell marketing leads to various third party sources. A “lead” is comprised of Personally-Identifying Information submitted by you to us, indicating that you would like to be contacted by telephone regarding supplies, medications and/or other health related products and services. A lead may be comprised of some or all of the following data points, among others: first and last name; gender; date of birth; email address; postal address; billing address; home phone number; cell phone number; and other health and medication related information; testing methods; physician first and last name, address, NPI, phone number, and fax number; insurance information, such as the insured’s first, middle and last name and date of birth; primary insurance group, name and number; secondary insurance name and number; and referring URL and sign-up IP address, date and time.
    - We advertise utilizing Google Analytics features (e.g. (and not by way of limitation), Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting). Using the Ads Settings link (Google.com), users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

IV. Limitations on Liability.

YOU ASSUME ALL RISKS ASSOCIATED WITH DEALING WITH OTHER USERS WITH WHOM YOU COME IN CONTACT THROUGH THIS SITE. WE EXPECT THAT YOU WILL USE CAUTION AND COMMON SENSE WHEN USING THIS SITE.

YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, AS WELL AS THE TERMS AND CONDITIONS OF THIS SITE (INCLUDING LIMITATIONS ON DAMAGES AND ARBITRATION). YOU AGREE THAT OUR LIABILITY FOR ANY BREACH OF THIS PRIVACY POLICY SHALL BE LIMITED TO THE VALUE OF THE TRANSACTIONS OR SERVICES PROVIDED TO YOU BY THIS SITE TO THE EXTENT SUCH CLAIM IS NOT OTHERWISE BARRED BY OUR TERMS AND CONDITIONS.

V. Additional Information.

YOU ASSUME ALL RISKS ASSOCIATED WITH DEALING WITH OTHER USERS WITH WHOM YOU COME IN CONTACT THROUGH THIS SITE. WE EXPECT THAT YOU WILL USE CAUTION AND COMMON SENSE WHEN USING THIS SITE.

Any questions regarding this Privacy Policy should be directed to [email protected] or 300 Lock Road, Suite 201, Deerfield Beach, FL 33442.