Benefits FAQ

How do I contact you by phone?

You can reach a member of our customer service team Monday through Friday between the hours of 9AM and 5 PM EST by calling (855) 880-1480

What are these benefits?

Your Better Health Kare benefits include valuable products and services, some or all of which you may have been granted access to as a thank you for your participation. These benefits may include:

 Diabetic Cookbook
 A1C Panel
 Dining Certificate

Terms and Conditions

To view the full Terms and Conditions, simply click the link below.

I didn't receive my benefits e-mail.

If you have not received your benefits e-mail yet, please take a second to double check your junk folder. If the email didn’t make it, please contact customer service at 855-880-1480

I haven't received my supplies yet.

Better Health Kare provides a service that matches patients who have certain medical needs with healthcare providers who can help them. Better Health Kare is not a health care provider. If you joined by confirming your email with one of our representatives but haven't been subsequently contacted by , nor received your supplies from a healthcare provider in our network, it is likely that either A. we were unable to match you with a provider based on the information you provided during the consultation, or B. your Doctor did not approve the order. We're sorry that we were unable to help you - the benefits you received are still yours for participating in the phone consultation.

When will I receive my dining certificate

Your dining certificates are delivered inside the BetterHealthKare rewards platform. You should have received a welcome email, that directed you to authenticate your email. Then you would receive an email that directs you to the rewards platform.

If something didn't go as planned, please call customer service at 855-880-1480

I’m having trouble validating my e-mail.

Please contact customer service at 855-880-1480 and we will be more than happy to assist you

How long is the certificate good for?

Your dining certificate is good for a 14 day period. The 14 day period starts when you print the coupon. So browse all the great restaurant choices in your area before choosing!

What restaurants honor the certificates?

The dining certificate can be used at over 18,000 restaurants. You can find restaurants in your area that honor your certificate by using the access code we send you to browse the restaurant site by zip code. In addition to the many restaurants that participate there are bonus savings on groceries, shopping, dining, travel and much more. So browse all the interesting opportunities to save. So enjoy your $25.00 dining reward! Here a few of the popular restaurants that honor your certificate:

 Ruth Chris
 Legal Seafood
 Hardrock Cafe
 Boston Market

Do I receive a new certificate each month?

Each month, for 4 months, your rewards account will be credited $25, which you can then redeem.

How do I redeem my dining certificate?

You receive your dining certificates within the BetterHealthKare rewards platform

If you have any trouble accessing your account, please contact customer service at 855-880-1480

How do I access the diabetic cookbook?

This collection of diabetes-friendly recipes lets you enjoy a wide variety of flavorful meals. Great ideas for breakfast, lunch, dinner and everything in between. From appetizers and salads, to side dishes, main courses, soups and even deserts!

 Click Here to download your cookbook

For more healthy recipes be sure to check out our website. Every week we post new, delicious, easy-to-make meals, snacks and deserts that you and your family will love:

Click Here for more Recipes on

How much will the diabetic cookbook cost?

This terrific diabetic cookbook is absolutely free from us to you! You enjoy browsing and trying the recipes and benefit from eating healthier.

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